Last updated: 19 August 2026
These Terms & Conditions apply to purchases made through the LAD Auto Detailing online store.
By placing an order through our online store, you agree to these Terms & Conditions.
Nothing in these Terms & Conditions is intended to exclude, restrict or modify your rights under the Australian Consumer Law.
LAD Auto Detailing sells automotive detailing products, chemicals, accessories, equipment and related products through our online store.
We endeavour to ensure product descriptions, photographs and specifications are accurate.
Product packaging, labels and appearance may occasionally differ from images shown on the website.
All products are subject to availability. If an item becomes unavailable after you place an order, we may contact you to discuss an alternative product, delayed fulfilment or refund.
All prices are displayed in Australian dollars unless otherwise stated.
Prices may change without notice.
We reserve the right to correct genuine pricing, description or listing errors.
When you place an order, you are requesting to purchase the products selected at the displayed price.
An order confirmation confirms that we have received your order but does not necessarily mean that the order has been dispatched.
We may cancel an order where:
If payment has already been taken and we cancel your order, an appropriate refund will be provided.
Payment must be received before an order is processed unless otherwise agreed.
Payments may be processed through third-party payment providers.
Shipping charges are calculated at checkout based on applicable delivery options and destination.
Estimated delivery times are guides only and may vary depending on the delivery provider.
Customers are responsible for providing the correct shipping address.
If an order is returned because an incorrect or incomplete address was provided, additional shipping costs may apply before the order is resent.
Customers are responsible for reading and following all manufacturer instructions, warnings and safety information supplied with products.
LAD is not responsible for damage resulting from incorrect use, dilution, application, storage or handling, except where liability cannot legally be excluded.
Nothing in these Terms & Conditions excludes or limits any rights or remedies available under the Australian Consumer Law.
If a product does not meet applicable consumer guarantees, LAD will provide the remedy required by law.
We make reasonable efforts to ensure information on our website is accurate and current.
However, errors or omissions may occasionally occur.
We reserve the right to update product information, pricing and website content when necessary.
All LAD Auto Detailing branding, logos, photographs, graphics, text and website content remain the property of LAD Auto Detailing or the relevant rights holder. You may not reproduce or use this material for commercial purposes without permission.
You must not use our website for unlawful purposes or attempt to interfere with its security, functionality or operation.
LAD may update these Terms & Conditions from time to time.
The latest version published on our website will apply to future purchases.
If you have questions regarding these Terms & Conditions, please contact LAD Auto Detailing using the contact details provided on our website.
